Car accidents happen in seconds but leave behind chaos that can last for weeks, months, or even derail your life entirely. The sound of impact, the rush of adrenaline, and the confusion that follows can make it hard to think clearly. In that moment, your next moves are critical, not just for safety, but also for protecting your rights, your health, and your financial future.
At True Law Firm in San Antonio, we’ve helped countless Texas drivers through these difficult moments. We know that what you do right after a collision can make or break your case later. This step-by-step guide walks you through exactly what to do in the minutes, hours, and days after a crash so you can stay safe, protect your claim, and move forward.
Ensure everyone’s safety
The first priority after any collision is to make sure everyone is safe. If your vehicle is drivable, pull it to the side of the road or into a nearby parking lot away from traffic. Turn on your hazard lights to alert other drivers. Check yourself and your passengers for injuries, but avoid moving anyone who appears seriously hurt, especially if they complain of neck or back pain.
If it’s unsafe to exit your vehicle, stay inside with your seat belt fastened until help arrives. The goal at this stage is simple: prevent further harm. Even in minor crashes, taking these precautions can protect you from secondary accidents or worsening injuries.
Call emergency services
Once you’ve secured the scene, dial 911. Even if the crash seems minor, calling the police ensures that an official report is filed and that documentation becomes essential evidence later. Describe your location clearly and mention if anyone appears injured or trapped.
When officers arrive, be calm and factual. Avoid discussing fault or blaming the other driver. If the other driver admits fault, mention it to the officer so it’s included in the report. Request the responding officer’s name, badge number, and report number for your records.
Exchange information with the other driver
Next, exchange key information with everyone involved. You’ll need:
- Full names and contact details
- Driver’s license numbers
- Vehicle registration and license plate numbers
- Insurance company names and policy numbers
If you have your phone, take photos of their driver’s license and insurance card instead of writing everything down. This prevents errors and gives you digital proof if paperwork goes missing. Stay polite and cooperative, but avoid discussing details of the accident. Your statements could later be used against you.
Document the accident scene
The best evidence is what you capture right after the crash. Use your phone to photograph everything from multiple angles: the damage to both vehicles, skid marks, street signs, weather conditions, and traffic lights. Take close-ups and wide shots that show the full context.
If there are witnesses nearby, ask for their names and phone numbers before they leave. Their statements can confirm how the crash happened. You can also check if nearby businesses or homes have security cameras that may have recorded the collision.
Every photo, note, and video you collect now helps your insurance company and your attorney understand exactly what happened.
Seek medical attention immediately
Even if you feel fine, get checked by a medical professional within 24 hours of the accident. Adrenaline and shock can mask pain or symptoms of serious injuries, such as concussions, whiplash, or internal bleeding. Delaying treatment can worsen injuries and weaken your insurance or personal injury claim later.
Tell your doctor about every symptom, no matter how small. Keep all medical records, hospital bills, prescriptions, and follow-up notes in one place. These documents will help link your injuries to the crash, forming a key part of your claim for compensation.
Notify your insurance company
Once everyone is safe and medical care has begun, contact your insurance provider to report the accident. Stick to the basic facts: when and where it happened, who was involved, and what vehicles were damaged. Do not guess about the cause or the extent of your injuries.
Your insurer may ask for a statement, but you are not required to provide a recorded one. Wait until you’ve gathered all the details or spoken to a lawyer. Reporting promptly satisfies your policy requirements while preserving your right to pursue fair compensation later.
Be cautious when speaking with the other driver’s insurer
The other driver’s insurance company may contact you soon after the crash. Be polite but brief, and avoid making any statements about fault, injuries, or settlement amounts. Their goal is to minimize payouts, not to protect your interests.
You can simply tell them that you’re still assessing damages and medical treatment, or that your attorney will follow up on your behalf. If you’re unsure what to say, your car accident attorney at True Law Firm can communicate directly with insurers to prevent misunderstandings or undervalued claims.
Organize your documentation
Accidents generate a lot of paperwork, and keeping it organized can make your claim go much more smoothly. Create a dedicated folder (digital or physical) for all related materials, including:
- Police report and case number
- Medical bills and treatment notes
- Photos of the scene and vehicle damage
- Repair estimates and receipts
- Emails or letters from insurance companies
- Proof of lost wages or time off work
Detailed records show the full impact of the accident (physically, emotionally, and financially) and can significantly strengthen your case.
Consult a car accident attorney
Even seemingly straightforward accidents can involve complex insurance rules and liability questions. Consulting a car accident attorney early gives you an advantage. An experienced lawyer can help determine fault and estimate the true value of your claim.
At True Law Firm in San Antonio, we offer compassionate legal guidance for accident victims across Texas. Our team helps you avoid costly mistakes, gather the right evidence, and pursue the maximum possible compensation you deserve. Contact us today for a free case review and let experienced professionals fight for the justice and compensation you deserve.
